Cybersoft Digital
Case Study • Website

Royal Bishnu

A responsive, brand-forward website and direct booking engine built on WordPress, Elementor Pro, custom PHP, and STAAH integration for Royal Bishnu in Berhampore, Murshidabad.

Business type

Luxury Hospitality & Heritage Hotel

Service provided

Hospitality WordPress Elementor STAAH Booking Engine Razorpay Luxury Resort

Tool We Use

Wordpress
Elementor
PHP
STAAH
Figma

Royal Bishnu (by Bishnu Inn) is a luxury heritage hotel on R. N. Tagore Road in Berhampore, the historic cultural capital of Murshidabad, West Bengal. It blends modern architecture with the Nawabi heritage of the Bengal delta, and offers business travelers, heritage tourists, and families fine dining, banquet halls, a rooftop pool, and personal service.

To reduce its reliance on high-commission travel portals like MakeMyTrip and Booking.com, handle banquet and event inquiries more easily, and offer instant direct booking, Royal Bishnu partnered with Cybersoft Digital. We built a responsive, brand-forward website on WordPress, Elementor Pro, custom PHP, and a direct STAAH channel manager integration.

The Problem

  • Heavy commission loss: Most guests booked through third-party portals, so the hotel gave up margin on every room night and did not own the guest relationship.
  • Many facilities, one site: Rooms, three dining outlets, two boardrooms and banquet halls, rooftop wellness, and Murshidabad heritage tours all had to fit into one simple interface.
  • Clumsy booking: The old site used multi-step redirects that confused mobile users and caused drop-off before payment.
  • Heritage and speed: The site had to show the hotel’s architecture, Bengal art murals, and rooftop amenities while still loading in under a second on mobile.

What We Built

We built a full hospitality platform with champagne gold (#C5A059), deep navy (#111927), and an instant STAAH booking flow.

1. Hero and booking bar

A large shot of the hotel’s geometric facade sits above the headline “Experience Luxury & Comfort.” A persistent booking bar lets guests pick dates, guest counts, and promo codes, and check availability instantly.

Royal Bishnu Hero Section with Direct Real-Time Booking Engine Bar
The expansive hero section with immediate direct reservation controls, phone concierge, and Book A Room call to action.

Three panels show hand-painted Bengal folk murals, calm modern bedrooms, and the emerald-green dining hall.

Discover the Royal Bishnu Experience Architectural and Interior Gallery
Architectural and artistic visual showcase blending traditional Bengal culture with contemporary hospitality design.

3. Rooms and pricing

A clean grid shows clear nightly rates.

  • Standard Room: ₹3,200 (300 sq ft, King/Twin, city view)
  • Deluxe Room: ₹4,200 (350 sq ft, panoramic windows)
  • Deluxe Triple Room: ₹5,099 (450 sq ft, multi-guest layout)
Room Categories Showcase with Transparent INR Pricing and Amenities
Transparent room tier comparison with instant square footage, occupancy specs, and competitive direct pricing.

4. Local experiences

A regional guide encourages longer stays with a Nature Escape, a Heritage Journey (Hazarduari Palace, Katra Mosque, and terracotta temples), and a Couple’s Retreat.

Curated Berhampore Heritage Experiences and Excursions
Curated local heritage itineraries positioning Royal Bishnu as the ultimate base for Murshidabad cultural tourism.

5. Guest testimonial

Susmita Das praises the indoor pool, room layout, staff, and views, over a photo of a wood-paneled executive suite.

Guest Testimonial from Susmita Das Overlaid on Executive Suite Photography
Atmospheric social proof showcasing genuine guest appreciation over luxury suite interiors.

6. In-room comfort

Plush bedding, acoustic insulation, daily housekeeping, and 24-hour room support.

Signature Amenities and In-Room Comfort Overview
Warm wood paneling and luxury bedroom imagery reinforcing comforting, home-away-from-home hospitality.

7. Fine dining hero

A banner of chandeliers, coffered ceilings, and booth seating for social and corporate dinners.

Grand Chandelier Dining Hall Hero Banner
Grand dining hall showcasing statement chandeliers and warm mahogany textures.

8. Dining outlets

Three cards show hours and floors.

  • Café Aroma: artisanal bakery
  • Oriental Canvas: Pan-Asian fine dining
  • Zest: 24-hour multi-cuisine coffee shop
Royal Bishnu Dining Outlets Featuring Café Aroma, Oriental Canvas, and Zest
Culinary outlets grid presenting operating hours, floor locations, and distinct dining concepts.

9. CozyStay Lobby Café

Artisanal teas, single-origin coffee, pastries, and tandoori starters, with a link to digital menus.

CozyStay Lobby Café with Gourmet Plated Specialties
Gastronomic photography highlighting fresh, authentic culinary preparations available on the 2nd Floor.

10. Boardrooms and banquets

The Imperial Board Room and the pillarless Celesta Banquet Hall each have direct inquiry buttons for corporate events and weddings.

Events and Banquets Featuring The Imperial Board Room and Celesta Banquet Hall
MICE and wedding banquet showcases with direct inquiry buttons for corporate and celebratory events.

11. Rooftop wellness

Cards cover the Fitness Center, Mystic Spa & Salon, and Open Sky Rooftop Pool, with timings.

Wellness Amenities Grid Showing Fitness Center, Mystic Spa, and Open Sky Pool
Comprehensive wellness facilities offering fitness, relaxation, and rooftop poolside leisure.

12. 24/7 room dining and contact

A midnight blue section highlights round-the-clock room service, the full address (131, R. N. Tagore Road, Berhampore), phone lines, and social links.

In-Room Dining Banner and Property Contact Footer
Round-the-clock room service and clear contact transparency providing immediate assistance for guests.

13. STAAH booking engine

Guests filter rooms by date, switch between INR and USD, and see live rates and room photos. For example, a Standard Room with breakfast is ₹3,499.

Integrated STAAH Booking Engine Showing Real-Time Availability and Rates
Real-time channel booking engine providing live inventory management and instant reservation confirmation.

14. Checkout and payments

A single-page checkout collects guest details, arrival time, and requests. It shows a clear price summary (₹3,499 plus ₹175 tax equals ₹3,674) and accepts UPI, cards, and net banking through Razorpay.

Single-Page Guest Checkout with Automated Taxes and Razorpay Payment Integration
Seamless single-page booking checkout with transparent tax calculation and one-click Razorpay payment processing.

The Results

  • +142% direct bookings, cutting reliance on commission-based portals.
  • ₹18+ lakh in direct booking revenue in the first quarter after launch.
  • 0.44-second mobile load time, so guests on 4G can book easily.
  • 3.8x more banquet and MICE inquiries, thanks to clear venue details and inquiry buttons.

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