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Case Study • Website

Resort Titli

A custom WordPress and Elementor website for Resort Titli in Santiniketan, with built-in STAAH direct booking, meal package options, and heritage dining showcases.

Business type

Luxury Hospitality Resort

Service provided

Website Design WordPress Elementor STAAH Booking Engine Hospitality Direct Bookings Luxury Resort

Tool We Use

Wordpress
Elementor
STAAH Booking Engine
PHP
Figma

Resort Titli is a four-star luxury retreat in Santiniketan, set across two acres of parkland and cliffs, just 6 km from the Kankalitala Shaktipeeth Temple. Known as the “Queen of Luxury Resorts,” it offers heritage architecture and standout attractions like a vintage Kolkata tram dining car and the royal Rajbarir Bhuribhoj restaurant.

Despite its strong reputation, the resort was losing revenue to booking portals. It needed a fast, elegant, mobile-first website on WordPress and Elementor, connected to the STAAH booking engine, so guests could book directly with no middleman fees.

The Problem

  • High commissions: Over 70% of bookings came from sites like MakeMyTrip and Booking.com, which charged 18% to 25% per room night.
  • No live availability: The old site only had inquiry forms, so confirming rooms meant phone calls and WhatsApp chats.
  • Hidden attractions: The tram dining and Rajbarir Bhuribhoj hall had no high-quality photography.
  • Slow mobile site: Pages took over 4.8 seconds to load, so visitors left right away.
Hero section of Resort Titli website redesign featuring live STAAH direct booking engine
The flagship hero section welcomes travelers with panoramic photography of the heritage resort grounds and an instant direct booking bar.

What We Built

We built a custom WordPress site with Elementor Pro, custom PHP performance hooks, and direct STAAH integration.

1. Hero Booking Bar and Heritage Look

An instant booking bar sits above the fold with check-in and check-out dates, rooms, guests, and promo code. The design uses terracotta and teak brown (#9A633F), gold borders, oatmeal backgrounds (#FAF7F2), and serif typography. A click-to-call concierge number (+91 9883113966) stays visible.

About Welcome to the Best Resort in Santiniketan section and 4-star service badge
The About section communicates peaceful seclusion, nature-infused luxury, and verified four-star hospitality standards.

2. About Section

Highlights the two-acre estate, cliff views, shaded paths, closeness to Visva-Bharati, and verified four-star badges.

Accommodations directory showcasing Executive, Deluxe, and Premium rooms
A refined accommodations carousel allows prospective guests to compare room tiers, views, and interior square footage.

3. Accommodations

Guests can compare Executive, Deluxe, and Premium rooms with photos and clear feature lists.

  • Executive: heritage wood floors, chandeliers, sofa seating, private balconies.
  • Deluxe: exposed timber beams, teak four-poster beds, climate control, garden views.
  • Premium: master suites with electronic locks, LED Smart TVs, dressing areas, luxury bath amenities.
Iconic Tram Dining Experience installed on Resort Titli resort grounds
The vintage blue Kolkata tram car provides an unforgettable open-air dining setting for breakfast, afternoon snacks, and family celebrations.

4. Tram Dining and Food

The restored blue tram on the garden lawns serves breakfast, snacks, and family celebrations. Rajbarir Bhuribhoj offers royal Bengali dining with brassware, palanquin seating, and traditional thalis. Verified 5-star Google reviews build trust.

Rajbarir Bhuribhoj royal dining hall and traditional Bengali menu options
Rajbarir Bhuribhoj celebrates royal culinary traditions with authentic Bengali thalis and handcrafted heritage decor.
Dining overview and verified 5-star Google guest reviews
Authentic Google guest ratings and verified traveler reviews reinforce trust and emotional connection.

5. Amenities, Attractions, and FAQs

Covers the pool, fitness centre, kids’ play area, wheelchair access, lift, in-room safes, and free Wi-Fi. Nearby sights like Kankalitala Shaktipeeth Temple encourage longer stays, and an FAQ accordion answers common questions.

What this place offers amenities grid and Plan Your Stay booking card
Clear amenity breakdowns and direct booking incentives assure guests they receive the best guaranteed rates on direct bookings.
Circular amenity badges illustrating gym, concierge, wheelchair, and services
Circular icon badges deliver fast, glanceable clarity for mobile travelers.
Nearby attractions highlighting Kankalitala Shaktipeeth Temple near Santiniketan
Local sightseeing modules highlight cultural proximity to historic temples and Santiniketan heritage landmarks.

6. STAAH Booking Integration

Guests choose Room Only (EP), Bed & Breakfast (CP), or Breakfast plus One Major Meal (MAP) with live INR pricing. Inventory syncs across all channels to prevent double bookings during busy seasons like Poush Mela and Basanta Utsav. Secure payments (cards, UPI, net banking) go straight to the resort with no commission.

STAAH enterprise direct booking engine interface showing room rates and meal packages
The embedded STAAH booking system enables guests to select room categories and meal plans (EP, CP, MAP) in a clean, transparent interface.

The Results

  • +210% direct bookings: Over two-thirds of reservations now come through the STAAH engine.
  • Zero commission on direct stays: Saves an estimated 18% to 25% per booking.
  • 0.56-second mobile load time: Lightweight Elementor architecture and WebP images make the site very fast.
  • Higher booking value: Clear meal packages (MAP) boosted meal plan upsells.

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